Customer Service Goals For Performance Review. Demonstrate total commitment to outstanding customer service; Here are some practical examples of customer service goals which can be tailored to fit your specific needs.
We will highlight attendance, communication, customer service, technical knowledge, and training with this review. Throughout the performance review, a supervisor will identify employee’s strengths and weaknesses, set goals and offer feedback for future performance. Most managers actively look for customer service skills before they hire.
Help your employees master this skill with 5 fresh ideas that drive change.
Here are some practical examples of customer service goals which can be tailored to fit your specific needs. Help your employees master this skill with 5 fresh ideas that drive change. The first response time (frt) for all telephone customer service requests to be improved from [xx] to [xxx] by [date]. Throughout the performance review, a supervisor will identify employee’s strengths and weaknesses, set goals and offer feedback for future performance.