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First data has six million merchants, the largest in the payments industry. It’s no surprise that customer experience is the number one priority. First data corporation is a financial services company headquartered in atlanta, georgia, united states.the company's star network provided nationwide domestic debit acceptance at more than 2 million retail pos, atm, and online outlets for nearly a third of all u.s. The temkin group found that companies that earn $1 billion annually can expect to earn, on average, an additional $700 million within 3 years of investing in customer experience.