Hoover Customer Service Reviews. We pride ourselves on our customer support and are here to help you. You phone them and they tell you it can't be done over the phone you have to email the department.
Ordered a steam mop online direct from hoover which i thought was a uk company with a good reputation 25th june.it arrived promptly on the 27th great so opened box it was easy to put together but on my first use found that there was no steam just spat hot water all over the floor.called the customer care number where a helpful lady said why would. I will definitely take this further if the issue is not resolved, and never buy a hoover or candy product ever again. Find local stores for hoover vacuum cleaners/sweepers, vacuum parts & accessories;
You phone them and they tell you it can't be done over the phone you have to email the department.
Customer service extremely unfriendly losing emails and not sending documents that needed. Delayed delivery and failed to be told about reduction in price. I would never choose a hoover product again! The issue getting in contact with someone.