Hp Service Manager Documentation. Tips for better search results. Service manager provides an integrated platform for automating and adapting your organization's it service management best practices, such as those found in microsoft operations framework (mof) and information technology infrastructure library (itil).
Before you configure the settings for hp service manager, ensure that hp service manager uses gmt as the time zone. Laptop, desktop user manuals, operating guides & specifications Note that the term ticket refers to an hp service manager incident, and is used throughout this document.
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Each operation supported by the truesight orchestration application adapter for hp service manager has a corresponding process in the adapter module. The extensible and scalable service desk solution built on machine learning, analytics and automation. See your hp service manager documentation for more information. Hp device manager server control for agents through the device manager gateway.