It Service Desk Manager. Overseeing and managing a service desk consisting of software engineers and support administrators managing staff training and development needs working together with new and existing business sales teams to support customers, meet slas and manage expectations Service desk manager is great at context switching as he juggles among different stakeholders such as customers, management, and own team members.
Provided high quality technical support for 1,000 domestic and international customers. Overseeing and managing a service desk consisting of software engineers and support administrators managing staff training and development needs working together with new and existing business sales teams to support customers, meet slas and manage expectations To understand the service desk manager’s job responsibilities, let’s first examine his workplace.
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Provided high quality technical support for 1,000 domestic and international customers. Displayed here are job ads that match your query. Service desk manager is great at context switching as he juggles among different stakeholders such as customers, management, and own team members. Filter by location to see service desk manager salaries in your area.