Shopify Customer Service Chat. Shopify's data shows businesses that respond to a customer’s chat within five minutes are 69% more likely to get a sale.; It does this by adding a customizable live chat button to your online store.
If you’ve created the time and capacity you need to deliver great customer service over live chat, then you can use it to ask better questions and connect to the. Chat doesn’t have to be enabled all the time, or on every part of your website. You can add customer chat on your shopify store in a few steps for free.
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📊 live chat’s true strength is as a conversion tool—and research backs this up: We have handpicked 10 best live chat softwares that can be used for your website. For example, tracking response times can show how fast your customer support is. If you’ve created the time and capacity you need to deliver great customer service over live chat, then you can use it to ask better questions and connect to the.