Unified Communications As A Service Strategy. Behind every successful unified communications deployment, there’s a powerful strategy leading the way. Mapping out the right uc strategy
Unified communications (uc) solutions deliver integration of these tools, with seamless user experiences that help people work together more effectively. Regardless of the size of your business, however, you need to develop a tailored strategy to ensure it meets the specific needs of the business, employees, and customers. Streamline your it operations with a unified communications strategy.
Then, deploying a best of breed strategy in uc means looking at each communication service requirement independently and selecting the best product for the job to be part of the system.
In this article, we explain what unified communications as a service (ucaas) is today, when to choose ucaas versus similar solutions such as cpaas and voip. Predictive analytics, empowered by unified communications, will be key for providing proactive customer service and identifying the customers’ needs and buying behaviors. The term “unified communications” refers to the systems that allow companies to access the tools they need for communication through a single application or service. West corporation is a global provider of communication and network infrastructure services.