What Is Concierge Service In Hotel. Our 24 hour concierge service at hotel hassler roma is designed to assist and ensure guests needs are cared for. This is the oldest form of the service that companies and individuals offer.
Concierge customer service isn't just for hotels; Free shuttle bus a complimentary electric shuttle bus service runs every 20 minutes to tsimshatsui mtr station and the sun arcade from 08:00 to 22:00. Their aim is to help all hotel patrons no matter how small or big the request.
For example the concierge handles their mail, and pass any special request from guest to the front desk or other hotel staffs, they also concern about the accommodation problem.
Quickly respond to guest requests and complaints and satisfy both their stated (and unstated) needs. These concierges provide services like making recommending and making restaurant reservations, arranging spa services, booking transportation, procuring tickets for special events, attending and assisting client’s guests etc. Here are just a few of the things a concierge can do for you: Below are some of the professional services that concierge companies offer their clients.