White Glove Delivery Service Definition. A typical delivery service may offer curbside delivery, in which an item is unloaded on or next to the curb at the end of your driveway. By definition, white glove services refer to the handling of care used when moving products in which the movers or shippers literally wear white gloves to protect the product.
Heavier items that are delivered to residential homes are often difficult for one person to handle. In general, an ltl carrier is only responsible for freight when relating to their truck. White glove service can vary from a range of meanings from something slapped on marketing materials to the company’s very heartbeat.
White glove delivery services offer a better customer experience.
By definition, white glove services refer to the handling of care used when moving products in which the movers or shippers literally wear white gloves to protect the product. White glove customer service is a phrase that conjures images of grandeur, like the famous plaza hotel bellhops in new york or a distinguished sommelier in a michelin star restaurant in chicago. The use of two people allows heavier items to be moved easier, thereby speeding up the process, because two people carrying an. White glove service can vary from a range of meanings from something slapped on marketing materials to the company’s very heartbeat.